Different Ways To Measure Growth

“We tend to glorify the very few who manage to create vast amounts of value, whilst forgetting that this is not the standard. In reality, the median will create almost no return at all on their entrepreneurial ventures.”

Academically speaking we do not know a lot about the scaleup process. What we see when looking into the existing literature is a number of limited case studies in practitioner journals that only hig- hlight the successes and the success is always tributed to already known reasons.

What it takes for a startup to scale up is an unanswered academic question, we can to this day unfortunately not provide a magic formula along the lines of “do these five things to become a suc- cessful entrepreneur”. We are not there in terms of our knowledge as a society to come up with a script. If this were to be the case we would not see 95% of all startups fail. A recent study has focused on entrepreneurs going back to standard employment after leaving their companies for a variety of reasons. Initially, it was believed that these people would be penalised for their absence on the job market, however, the opposite turned out to be true. Entrepreneurs develop a different understanding of companies due to their expe- rience and often outperform their “regular” colleagues. This study took place six years ago and is considered to be one of the more recent ones, so one could argue that the academic side of things on this particular topic is lagging behind the industry.

What academics have done very well over the past few years is creating complex algorithms to assess the value of firms. That being said, most of these algorithms would fail when being applied to startups because they require a certain amount of sales and cash flow, which in the early stages of a startup are not the best metrics to evaluate. Sales will be low to none existent and the cash flow will most likely be negative. Therefore we need other metrics to base our assumptions on and those you can thus far only find outside of the academic framework. Based on the experience I have accumulated over the years I have managed to determine some of these basic soft metrics that are required for a successful entrepreneur.

The first one is what is called “hutzpah” in Yiddish; a strong belief in oneself combined with an outspoken willingness to take risks and the boldness of disregarding expected behaviour standards. This should be represented by both the founders and the current owners of a company. It shows that there is a driving expansion force behind the concept. The second metric stems from one of the most comprehensive researches on scaleups in the US in which they attempted to come up with a way of measuring the likelihood of a startup reaching an IPO. In that research, naming turned out to be one of the most important early-stage factors in determining the likelihood of an IPO. A company’s name should not be restrictive e.g. “Arendal Pizza”. By including a location, an industry or a product

in the company name you automatically limit the possibilities of that company, showing investors that you as an entrepreneur have a narrow growth mindset. One important side note to keep in mind is that we are focusing on the companies that want to expand, not those who wish to specialise within a certain branch.

What we have learned from the Israeli is the importance of actions over storytelling. Israel has become a startup hub in the last decade and currently features the highest number of startups per capita in the world and part of why they have achieved this level of entre- preneurship is because of their go-getter mentality. Actions speak louder than words and from failures, you can only learn. A common practice is piloting beta-versions in the home market and a small portion of the most suitable foreign market to show investors the product is viable, rather than coming up with a slide deck showing why this particular foreign market could be the next step. Succee- ding in the home market will open up financing options to test the beta version in the foreign market. Once those two actions have established long term viability, the testing in the centre of whatever industry the company is in can start along with further development and major funding rounds. Be sure to keep in mind your actual market potential. Often founders pitch an idea and to strengthen it with some numbers they throw in the total valuation of this market. You have to be realistic, and evaluate what margin of the market you are aiming for. E.g. it is not because the security market is worth trillions of dollars that you have a potential market of trillions of dollars. You will most likely focus on a very slim margin of that particular market.

Download and read the magazine here! STARTUPBEAT #4 - Ready for Growth

From Startup To Scaleup - Interview with House of Math

Tell us about your venture and how it all started.

After flunking math time and time again I needed to find a way to start learning it on my own. Traditional methods such as books weren’t cutting it. People in the bookstore couldn’t help me, they didn’t even know what types of books I could use. Tutoring seemed like the best option to gain more insight and actually learn mathematics. Later on I started tutoring others. I did that for roughly 15 years, but then the covid-19 pandemic hit. Exams were canceled nationwide and the ability to physically interact with people and students became almost non-existent. The need for something digital, other than meeting platforms arose.

On the 22th of August 2020 I woke up with the idea of creating a digital platform that would help people get through all stages of their 13 year long, academic journey in maths. I called my friend and asked whether he knew something similar already existed. Together we did some research and we couldn’t find anything like what I had in mind.

I founded the company and started to develop a platform that would essentially act as a shopping mall of mathematical knowledge. In order to make it more appealing and easier to learn we implemented gamification, animations, 3D designs and digital interaction. It seemed that was something people were eager to get on board with; after the initial launch it took us about 100 days to get users in almost every country in the world and as of September 2021 we have over 600.000 subscribed users. It’s a dream come true.

Everything these days is math related, thus not knowing math will inevitably create outcasts and gaps in society. Knowledge empowers people and strengthens society, especially during these crazy days. I believe that knowledge, and more specifically mathematics, serves as a universal language that binds us all.

When and how did you know it was the right time to scale up your company?

We didn’t exactly get to choose when to scale up, it just kind of happened. I think it mostly had to do with the pandemic. Once we launched our chat-with-a-mentor option, we hit a vein and it just took off. That’s the organic side of things at least, besides that we also invested quite a bit in marketing. Our goal was to get our CPA (cost per action) down to 16kr, eventually we managed to get it down to only 4kr. Never underestimate the power of marketing, there’s a reason why huge companies pump millions and millions of dollars into their marketing budget. It’s important to grab every chance you can to get yourself out there when an opportunity shows itself, but it should not have a negative impact on the development of your product. Good marketing, both organic and non-organic is essential but it means nothing if you can’t offer a quality product to your audience. I don’t think House of Math was particularly time sensitive when I came to it starting the scale-up process. We are a soft touch company, which means we work with lots of software, so we don’t rely heavily on logistics to get everything we require. That avoids all kinds of waiting time and allows us to focus more on further development.

In general I believe the right time to scale up is when you’ve gathered enough resources, be it cash, motivated colleagues, the right software, etc.

How did you set the course for growth in the early days?

It’s important to surround yourself with competent and motivated people. Everyone is skilled at something, find the right skill set your company needs. Finding the right team is essential. Our growth was accelerated due to unforeseen external factors such as the pandemic and I hadn’t quite gotten my team to where I wanted it to be, so everyone was pitching in wherever they could based on their competencies.

How did you prepare your team for growth?

We didn’t have time to prepare because everything happened so fast. What you need is a team you can count on. People who believe in what they do and share the vision your company is trying to embody. A 9-to-5 mentality isn’t going to cut it during the scale-up process, everyone needs to be willing to work until the work is done. It’s hard, but so incredibly important and rewarding.

To be able to work this much and keep morale up, you need to create a good corporate culture. Yes everyone needs to get their job done, but people are not production units. People have problems, have successes, need support, have to be heard and seen hence as a company you should be able to offer that. Openly discuss your core values, voice them regularly and be open to the opinions of others.

What was the most challenging part of transcending to a scale up?

I’d say that recruiting the right people was definitely the most daunting task. It’s not easy finding people whose vision and work ethic align with yours and on top of that possess the skills you’re looking for. You need people with grit, who are willing to do the job. In an ideal scenario tasks and people would form a 1-on-1 correlation, but that is often not the case when scaling up so you need people who are willing to help out everywhere they can. You need extraordinary people because you end up in extraordinary situations. When something is this new, you find yourself without a framework to base anything on. This allows for creativity but also presents its own challenges. At one point you’re bound to bump into issues you didn’t see coming. We are combining so many fields that haven’t previously been combined. The whole company is essentially an R&D project.

Raising capital is never a simple task, it requires tons of preparation. You want to be able to intrigue your potential investors with your product and simultaneously make them feel comfortable about the amount of risk they could face.

Were there any important decisions you had to make during your transition to a scaleup?

In general I believe you should make a proper analysis of what decisions you should prioritize. Make a plan and stick to it. In order to set up such a plan you need to focus on what you want to build and put your customers needs first, because in the end you’re developing your product for their use. If you are disciplined and follow the sequence you agreed on, that means you’ll inevitably have to postpone or decline certain things that might interfere with that sequence. It’s not easy saying no, but being structured will get you far.

What are the three most critical factors that made your company successful?

Definitely data, without data House of Math would be in the dark and we would be unable to track and plan our development. House of Math is a very data driven company; our marketing is data driven, our development is data driven, etc. Every Monday we sit down at 8:00 and go through our weekly KPI’s, certain things are also measured on a daily basis.

The ability to raise cash, because no cash equals no development.

And finally I would say ambition; building a company isn't done in a day or on a whim. You must be tough enough to voice your ambition and be willing to work hard in order to make that ambition become a reality.

Download and read the magazine here! STARTUPBEAT #4 - Ready for Growth

Are you ready for Growth?

Reflections from TheFactory Growth’s CEO Marinette Hexeberg

Are you ready for growth? Thats the big question before scaling your company. In our business, the accelerator business, growth is the ultimate goal. TheFactory Accelerator & VC has a long tradition of early stage investments and acceleration, and we see more of our companies starting to grow internationally, so we asked ourselves how can we optimize the process from early stage into the growth and internationalization stage? When establishing TheFactory Growth as a new unit of the accelerator, I started thinking about all the knowledge and resources that we supported founders with in the accelerator. We already had a network of skilled entrepreneurs, investors, corporates and competent individuals. How could we utilize these resources better to support startups going into the growth phase? This was the beginning of TheFactory Growth. Our goal is to help scaleups optimize and create sustainable growth, by analyzing companies individual needs and connecting them with the right capital and competence. I see that companies are having different needs in the growth phase compared to the startup phase. At the same time I see some common factors important for optimal growth.

We have been researching how we can optimize the growth process and create more sustainable growth. We have both looked at research articles and interviewed several venture capitalists in later financing rounds, to figure out the most important factors for startup growth. The most relevant factors we analyze and categorize are the startup´s: board, team, founder profiles, product/service, market size, scalability of business model and funding. These are also the factors we look at when analyzing the companies’ needs, as well as the basis to improve the growth potential. Does the company have access to the competence that is needed for the company to grow? Has the company got a well functioning product market fit and a scalable business model? Does the company have access to the right investors and grants to scale up? We encourage founders to have an international mindset from the beginning.

Founders that have solid understanding of their markets, their segment as well as the investors in different markets, will have an advantage and can adapt better to new markets. As a leader in a growth company, its important to understand the trends of the future. Does the product have the right timing and will it be crucial in the future? Is your company well placed in terms of the sustainability challenges that the world are facing?

Another important topic related to growth is leadership; that’s something I have seen destroying multiple companies. Founders are not necessarily the greatest leaders, founders often have a great vision and problem-product focus. When growing the company the founder has to understand the role of the leader, and ask questions like: How can we create a culture in the company? How can we create an employer brand? How can we support every human in the company to perform to the best of their abillities? How can we create the most value in our people? It is crucial to have the skill of understanding people and create a cross cultural, competent and diverse team that share the same ambition and vision of the company.

To be able to measure growth in the early phases it’s important to have a very structured approach. Having clear communication and vision and specific performance goals such as KPIs, OKRs, as well as a realistic timeframe is important. This helps the team to narrow down priorities at each stage and milestone.

TheFactory is an active investor with more than 50 seed stage investments to date. We help Norwegian and Nordic founders secure investments, soft funding grants, board members, and get warm introductions to VCs, Family Offices, corporate partners, and more. If you feel ready for growth and want to learn more how we can help you scale faster and better, please fill in the contact form at the bottom of this page.

Download and read the magazine here! STARTUPBEAT #4 - Ready for Growth

StartupBeat #4 - Ready for Growth?

We will soon release our new magazine StartupBeat #4 - Ready for Growth?

- A magazine-style e-book in startup scaling, presented and published by TheFactory.no Accelerator & VC

Content highlights:

  • From Startup to Scaleup: lessons from Nordic founders

  • Different ways to measure growth

  • Common scaling challenges

  • Uphill battles

  • The human factor

  • Fund raising at different stages

  • What investors look for

  • Looking abroad

  • And more

In the coming weeks we will be releasing individual articles from the e-book on our blog.
So stay tuned and be sure to check out the other magazines in the StartupBeat series here!

Norway on the rise in the Nordic fintech scene

The Norwegian fintech industry is growing and maturing rapidly. Since 2016 the number of fintechs in Norway has grown from less than 30 companies to more than 180 companies as of 2023.

The growth of the fintech sector in Norway has been accelerated by a highly digitalized banking and public sector, the maturing of enabling technologies like AI, machine learning, blockchain etc., combined with new regulations in the financial sector. EU’s PSD2 regulation, for example, has paved the way for new players in the field. As one of the most active early stage investors and startup accelerators in Norway throughout the last 6 years, TheFactory Accelerator & VC continuously monitors the Norwegian fintech landscape and publish the Norwegian Fintech Map on a quarterly basis. TheFactory has seen the emergence of many new fintechs as well as fintech-focused accelerator programs and clusters in Norway.

So far, the Norwegian fintech sector comprises many small startups and early stage companies.

Investments in Norwegian Fintech almost doubled in 2021, both in terms of invested capital and the number of financing rounds. NOK 2.1 billion was invested in Norwegian fintech in 2021, up from 950 MNOK in 2020.

One sign that the industry is maturing is that Norwegian fintechs now have established their own industry organization Fintech Norway, which works to improve the industry’s framework conditions. Compared with its Nordic neighbors, like Sweden and Denmark, Norway does not have any fintech unicorns yet, but several companies are accelerating fast.

In the payment segment Vipps is by far the leading Norwegian fintech in terms of traction and market penetration. Vipps offers seamless P2P payments, invoice management and settlements, and e-commerce solutions. In a short period of time, Vipps built a user base of +4 million Norwegian users. In Q4 of 2022, the Vipps merger with MobilePay from Denmark was approved by the EU commission, and post merger the new Vipps Mobile Pay now have 11+ million users, thereby becoming the largest mobile wallet and payment solution provider in the Nordics.

Norwegian fintechs like Vipps, Signicat, Two, Meawallet, Firi, Exabel, Zwipe, to name a few, have made their marks in the international markets, but the majority of Norwegian fintech companies are still in the early stages of development and scaling.

Of its Nordic neighbors, Finland is probably most comparable to Norway in terms of number of fintech companies and investments. Denmark has in the last few years become a fast growing fintech nation, with successes like Lunar, Pleo and aiia (acquired by Mastercard). Sweden reigns supreme with international successes and unicorn companies such as Klarna and Zettle (acuired by PayPal), and Tink (acquired by Visa). Sweden has a highly developed venture capital industry and attracts substantial international capital.

Differences aside, the Nordic countries combined comprise one of the most digitally advanced and innovative fintech regions globally. The fintech hubs of the region collaborate closely and contribute to a flourishing ecosystem. TheFactory has, as one of the founders of the Nordic Fintech Alliance, worked closely with Copenhagen Fintech Lab (DK), Helsinki Fintech Farm (FI), NCE Finance Innovation (NO), Findec (SE), and Fintech Cluster (IS), to create cross-border opportunities for fintech startups and scale-ups. This alliance will work to promote the Nordic fintech industry towards a global industry in order to create global opportunities and alliances for the startups born in the Nordic region. To get a glimpse of the Nordic fintech action, be sure to visit Nordic Fintech Week, Sthlm Fintech Week, Norwegian Fintech Festival and Oslo Innovation Week.

Curious to learn more about the Norwegian startup and fintech scene?
Download TheFactory´s magazine StartupBeat #3 — Fintech up North or visit www.thefactory.no to learn more about our programs and portfolio.